About
Scott Service Company
Scott Service Company was started in 2013 by Jonathan Scott after being in the industry since 2003.
We are trustworthy individuals who believe in treating people the way we would like to be treated. We will tell you what you do need but won’t try to sell you something you DON’T need! We stand behind our work. We believe in honest service as quickly as possible.
Customer Reviews
John P.
This company is solid!! I would recommend Scott Service Co. to anyone in need of HVAC repair/replacement or maintenance! John and Leah go above and beyond to make sure you get quality service.
Victor H.
The gentleman that worked on our heater was very knowledgeable, very kind and helpful. I would highly recommend this company for any HVAC issues.
Teresa W.
Very pleased with my service! Arrived on time and very knowledgeable. Communication from scheduling until my service was complete was excellent.
Claire M.
Leah answered the business phone on Thanksgiving Day to take our call when our heat went out in the freezing cold, and we could not get in touch with our regular hvac company. They sent a technician out promptly the next day, on a holiday weekend and got our unit diagnosed and up and running in no time. Very reasonable ...
Wayne C.
My name is Miryoku Claiborne and I must give all hands down about this company. The Scott family individually are God sent in my world. There is no other company that I would call in this state. Any time of any day, they answer, they respond and that’s hard to find these days. You won’t be disappointed with this company.
Alan N.
Scott Service Company is fantastic. The Scott’s take care of us with the up most respect, promptness, integrity, and honesty. They are knowledgeable and professional. I will always choose them for my HVAC needs.
Jenny C.
Scott’s service company is the best HVAC company in Fayetteville NC. They are on time, professional, affordable and honest. I could not ask for better service for myself or my real estate clients.
Dena L.
Scott Service Co has done commercial service for us for several years. They have done repairs and replacements. They are professional and timely and have been fantastic to work with. Can’t say enough good about them!!!
Stephen H.
Scott Service company is awesome. I highly recommend them. Jonathan and Leah will take good care of you. They truly care about their customers.
Julian N.
The Scott Service Company provides excellent service with reasonable prices. When you need HVAC service, call the Scott Service Company first! You will not be disappointed!
John J.
We are extremely pleased with the timely, courteous and professional work performed by the outstanding installation crew of Scott’s Service Company. We are happy to highly recommend Scott’s Service Company for any heating and air conditioning needs.
Melanie B.
I have used Scott HVAC for the last 10 years. Jonathan and the team are amazing and always full of knowledge when I have questions. They are alway able to work us in when they can for any issues that we have. I recommended to everyone I know that needs HVAC services.
Jennifer B.
Extremely responsive and helpful while weighing the decision to repair or replace my unit. Answered every question I had with patience. I appreciate them working with me so much!
Charlene L.
I have several rental properties. One of them ac went out and with no problem called and they got me in same day. Fast, professional and know what they are doing! Highly recommended!! 10/10
Scott H.
Scott Service Company has done a fantastic job each and every time I have called them for help. They are fast, friendly, knowledgeable and I would highly recommend them to everyone that needs heating and air work done!!
Gwen H.
Thanks you, Scott’s Service Company…this is exactly the customer service and exceptional expertise everyone dreams of getting! Seriously, you should teach a master class or do a Ted Talk in how to respond quickly, repair thoroughly, and price fairly. You are 100% the best heating and air conditioning professionals in the state. We are so lucky to have you in ...
Tim H.
Never have a met finer people than ScottService Company! They are always fast, efficient and very reasonable. They really do amazing work!
Laura M.
Scott Service Co delivers an unbeatable combination of exceptional customer service and top-notch workmanship. Honest, reliable, professional and prompt. Leah, Jonathan & team go above and beyond and it’s clear they truly care about their customers. I highly recommend them for anyone needing reliable HVAC services.
Susan B.
Amazing customer service! They work to provide quality service products and answers all our questions.
Robert W.
If you need to understand success in business then follow the Scott Service Company model. When you show that much compassion and consideration for customers you will always stand shoulders above your competitors. From your first contact till completion of the job you are met with honesty and a willingness to see your job done properly. I was overwhelmed with ...
Yaleska G.
I highly recommend Scott’s Service Company. The office manager was very professional and understanding of my situation. Jonathan Scott was absolutely amazing and very professional. Great work diagnosing my HVAC and providing a fix action immediately.
James G.
Scott’s HVAC service company is one of Fayetteville’s most professional skilled service contractors. Fast, friendly, highly skilled and excellent bang for the buck. Our unit had been serviced by another competitor for nearly a decade and was experiencing draining issues. When I was told the unit needed replacement and it would be a three week wait for install I was ...
Paul A.
We highly recommend Scott Service Company. This company is top notch. We have used them for our home, our parent’s home, and rentals that we own. Every technician has been friendly and caring. They are always dependable and timely.
Tygue W.
Extremely quick service and excellent pricing. Would recommend to anyone in the area.
Ashley T.
SSCO is truly top-notch in the HVAC business. Leah, the receptionist and secretary, is absolutely awesome—she goes above and beyond to make you feel like a top priority. Jonathan and the entire team of technicians are incredibly professional, efficient, and skilled at what they do. It’s clear this company is built on a genuine passion for customer satisfaction. A wonderful ...
Durk R.
Our AC unit went out and they got us fixed the very next day! The guy that showed up and desk lady were both really friendly. It was surprisingly affordable; i Highly recommend!!
Kelly D.
Leah and Jonathan are a joy to work with. We have had repairs, replacements, and new installs with them over the years, and they have exceeded our expectations every single time. There’s no one else I’ll call! HIGHLY RECOMMEND!
Sarah R.
Top notch! I recommend Scott Service Co. to anyone who asks about HVAC services. They are hard working, fast, and most importantly honest people! They’ve come out a few times over the years when we were in a pinch, in the heat of summer and got us cooled quickly!
Kyle D.
Fast and dependable service at a great price! You will not find a better HVAC company out there. From the technicians in the field, to the office management, Scott Service Company is Five Stars on every job!
Felecia L.
Outstanding service and customer service! I highly recommend them for all your HVAC needs.
Christina
Love dealing with this company! Jonathan and Leah help us with all of our ac repairs and replacements! Learned from them the importance of regular maintenance and spring cleaning for our units! They are quick to answer and help with any questions or problems we have.
Kathy F.
Owners very friendly and staff Come when they say they’ll be there Honestly so glad they were recommended to me by my brother. Highly recommend.
Heather C.
Exceptional Service! Honest, reliable, prompt! I love working with Jonathan and Leah (& Dylan and Gene). Thanks for all your hard work!
Kristen Y.
Thank you to Scott Service Company for your help with repairing our AC. You can not beat the timely response and care that Jonathan and Leah Scott provide. Best HVAC company around!!
Ken T.
First time using these folks and boy am I impressed. Dylan did an outstanding job. I worked in this industry for 5 years and this company is top notch.
Marcie S.
Jonathan was at my house within a couple of hours after I called about heater not working. He diagnosed the issue & replaced the faulty part in less than an hour. He was very polite & efficient. I will certainly use Scott Service Co. for my future HVAC needs.
Mathew S.
Great and friendly staff! Worked with me to have to be seen more than once in a day. Eased my stress of my AC not working. 10/10 recommend.
Eddie C.
Quick response and excellent service. Very dependable.
Gwen L.
Great Great Service!! Good Value, On Time, Great Job!!
Daniel B.
I called them about an Hvac issue I was having they came out Jonathan came out with in a few hours and had our system fixed In know time I do residential maintenance for a living so I know how much vendors charge I feel like I got a very fair price and on the spot service I will recommend ...
Monty A.
They went way above and beyond!! I recommend them to the highest possible score you could give any company, 1-10, they score 50!!!!!!!? If you don’t use Scott, you will make a mistake.
Cailey B.
They were responsive, and serviced quickly. They offered education with repair that way the equipment maintains functioning in the future. You can tell they enjoy their job and really care about the customers.
Chad D.
I have been using Scott Service Company for over a year now. They have been out multiple times for different reasons. I have never received less than 5 star service. They are very reasonable with their prices and always do great work!
Teresa M.
I highly recommend Scott’s Service Company. Although, the hot temperatures had them super busy they found time to help me. Professional, reasonable prices, and fast service. His team had me up and running with a new system in no time. They also cleaned everything up as though they were never there. Thanks Leah, Johnathan, and the team for coming through.
Ashley R.
We are SO impressed with this company. Wow wow WOW! What an exceptional establishment. We had an issue with our air conditioning unit on the first 80+ degree day of the season, and with two babies under age two at home, I was starting to panic. Scott Services Company was recommended to me by a friend from out of state ...
Kristian I.
I never leave reviews on anything but my recent encounters with this company has me left with nothing but great things to say. Everything from the first call from Leah to the actual service being done by Dylan Hathcock was nice, quick and professional. You can really tell these people actually care about their craft and the people they are ...
Mike J.
Great company, knowledgeable and helpful technicians, great prices. Have used them multiple times when my unit went out. They are super responsive and got me up and running quickly
J S.
I can’t say enough good things about the service I received. From the time I made the call to the time the work was done, the customer service these guys have is amazing!! Kind, friendly & knowledgeable!! Dylan fixed our unit quickly and was polite and smiled the whole time. Thank you for such a great experience!!
Joseph B.
First really hot day of the year and our system went down. They sent Dylan and he was really nice, efficient and professional. AND he found an impending problem with my other unit while he was here and fixed it too. Awesome job. These are my HVAC people now.
Haley R.
I had an exceptional experience with Scott Service Company in Fayetteville, NC. Dylan, the technician who came to fix my AC, went above and beyond to ensure that the job was done efficiently and effectively. Despite me being anywhere between twenty minutes to a hour away when he arrived, Dylan patiently waited for me to get there so he could ...